Effective Date: July 1st, 2025

JamiiRide Inc. (“JamiiRide,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which includes our website, mobile app, and affiliated services.

1. Information We Collect – We collect the following types of information:

Personal Information: Name, phone number, email address, payment information, and other identifying details provided during account registration.

Ride Information: Pickup and drop-off locations, ride history, driver/rider communications, and ratings.

Device Information: IP address, browser type, mobile device ID, operating system, and location data (if enabled).

Usage Data: Access times, pages viewed, and other usage details related to app or website activity.

2. How We Use Your Information We use your information to:
Facilitate ride bookings and payments
Provide customer support and respond to inquiries
Improve user experience and optimize service performance
Communicate updates, offers, and promotional materials (opt-in only)
Ensure safety, security, and fraud prevention
Comply with legal and regulatory requirements

3. Sharing of Information We may share your information with:
Drivers and Riders: Necessary details are shared to facilitate trip logistics.

Service Providers: Third-party vendors that support payment processing, customer service, and technical infrastructure.

Legal Authorities: If required by law, regulation, legal process, or governmental request.
We do not sell or rent personal information to third parties.

4. Data Retention We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

5. Data Security We implement reasonable physical, electronic, and managerial safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. International Transfers As a Canadian-registered company operating in Grenada, your data may be stored or processed in both countries. By using our services, you consent to the transfer of information to jurisdictions that may have different data protection laws.

7. Your Rights Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for data processing
File a complaint with a data protection authority
To exercise these rights, contact us at: privacy@jamiiride.com

8. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent.

9. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website and app with the new effective date. Continued use of the service indicates acceptance of the revised policy.

10. Contact Us If you have questions or concerns about this Privacy Policy:

Email: privacy@jamiiride.com
Address: Brampton, Ontario, Canada

Thank you for trusting JamiiRide, your privacy matters to us.